Thank you for visiting PCstore.com 1184 Broadway Hewlett, New York 11557 (800) 835-6907 (516) 295-3322 ralovis@elens.com We are a full service online outlet for all your needs, both computer related and non-computer related. The terms of return and customer service vary from item to item due to multiple product providers which we use to give you the lowest possible price. Shipping charges are based on the weight usually sent UPS Ground, 5-7 day delivery. An email will be sent to you with final shipping charges included.